Terms & Conditions

1. Definitions

In these Terms & Conditions ("Terms"): "we", "us" and "our" mean [legal entity name], registered office [insert registered address]. "SchoolOS" means our school ERP and school management platform and associated mobile applications. "Website" means the website on which these Terms are published, including all pages, content, and forms. "You" means any person accessing or using the Website. "Customer Agreement" means a signed Master Service Agreement, order form, and Data Processing Agreement between the Operator and a school or institution.

2. Acceptance and eligibility

By accessing or using the Website you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy and Cookie Policy. If you do not agree, you must not use the Website.

The Website is directed at school owners, directors, principals, administrators, educators, and IT decision-makers. It is not directed at children, and you confirm that you are at least 18 years of age (or the age of majority in your jurisdiction) when submitting information through the Website.

If you use the Website on behalf of a school or other organisation, you confirm that you have authority to act for that organisation, and "you" includes that organisation.

3. Nature of the Website

The Website presents and markets SchoolOS. All content — including feature descriptions, module lists, AI capabilities, screenshots, interactive demonstrations, simulated dashboards, and timelines — is provided for general information only. Demonstration screens display illustrative sample data, not real school data. Product features, availability, and launch timelines may change at any time without notice, and nothing on the Website constitutes a binding product specification, offer, or warranty of future functionality.

4. Demo requests and communications

Submitting the demo form is a request for contact only. It does not create a contract, subscription, licence, trial, or pricing commitment by either party. Commercial terms for use of SchoolOS are agreed only in a signed Customer Agreement.

By submitting your contact details, including a WhatsApp number, you consent to us contacting you about your enquiry and about SchoolOS by email, phone, and WhatsApp. You may withdraw this consent at any time by replying to any message or writing to [contact email]. [Counsel to confirm consent wording against KSA/UAE/India electronic-communications and anti-spam rules.]

5. Intellectual property

The Website and everything on it — including the SchoolOS name and logo, text, graphics, illustrations, the three-dimensional campus experience, animations, user-interface designs, page architecture, source code, and the selection and arrangement of all of these — are owned by the Operator or its licensors and are protected by copyright, trademark, and other intellectual-property laws.

Trademark applications for SchoolOS marks may be pending in one or more jurisdictions. [Counsel to align this clause with actual filing status in UAE, KSA, WIPO, and India at publication date.]

6. Licence to use the Website

We grant you a limited, revocable, non-exclusive, non-transferable licence to access and view the Website for evaluating SchoolOS for your school or organisation. Except as permitted by law, you may not copy, reproduce, republish, distribute, publicly display, frame, scrape, or create derivative works from any part of the Website without our prior written permission.

7. Acceptable use

You agree that you will not, and will not attempt to:

• probe, scan, or test the vulnerability of the Website or any related system, or breach any security or authentication measures;
• interfere with the operation of the Website, including by transmitting malware, mounting denial-of-service attacks, or imposing an unreasonable load on our infrastructure;
• use robots, spiders, scrapers, or other automated means to access or harvest content or data from the Website, including for training machine-learning models;
• submit information that is false, misleading, unlawful, defamatory, or that you do not have the right to provide;
• impersonate any person or organisation, or misrepresent your affiliation with a school;
• use the Website in violation of any applicable law or regulation.

We may suspend or block access for any breach of this section.

8. Feedback and submissions

If you send us feedback, suggestions, or ideas about SchoolOS or the Website, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use them without restriction or obligation to you. Do not send us confidential information through the Website; nothing you submit here creates a confidential relationship.

9. Third-party services and links

The Website may load resources from, or link to, third-party services (for example font and script delivery networks, or messaging platforms such as WhatsApp). We do not control and are not responsible for third-party services, their content, or their privacy and security practices. Your use of them is governed by their own terms.

10. Pre-launch status

SchoolOS is presented ahead of general availability. References to launch periods, roadmaps, or planned capabilities are statements of current intent only and are not commitments. We may modify, delay, or discontinue any feature or the product itself without liability to Website visitors.

11. Disclaimer of warranties

The Website is provided "as is" and "as available". To the maximum extent permitted by applicable law, we disclaim all warranties and conditions of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, availability, and non-infringement. We do not warrant that the Website will be uninterrupted, error-free, or free of harmful components.

12. Limitation of liability

To the maximum extent permitted by applicable law: (a) we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of, or inability to use, the Website; and (b) our total aggregate liability for all claims relating to the Website shall not exceed [counsel to set cap — e.g., USD 100 or minimum permitted by law].

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or for death or personal injury caused by negligence. [Counsel to confirm carve-outs per governing law.]

13. Indemnity

You agree to indemnify and hold harmless the Operator, its directors, employees, and agents from and against claims, liabilities, damages, and expenses (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Website.

14. Customer Agreements prevail

Use of the SchoolOS platform by a school is governed exclusively by the applicable Customer Agreement, including its service levels, support terms, fees, and Data Processing Agreement covering student and staff data. In any conflict between these Website Terms and a Customer Agreement, the Customer Agreement prevails for that customer.

15. Privacy

Our collection and use of personal data through the Website is described in our Privacy Policy, and our use of cookies and similar technologies in our Cookie Policy. Both form part of these Terms.

16. Changes to these Terms

We may revise these Terms at any time by publishing an updated version on this page with a new effective date. Your continued use of the Website after publication constitutes acceptance of the revised Terms. Material changes will be highlighted where reasonably practicable.

17. General provisions

Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force. No waiver. Our failure to enforce any provision is not a waiver of it. Assignment. You may not assign these Terms; we may assign them to an affiliate or successor. Entire agreement. These Terms, the Privacy Policy, and the Cookie Policy are the entire agreement between you and us regarding the Website.

18. Governing law and disputes

These Terms are governed by the laws of [counsel to select — e.g., India, or the jurisdiction of a future GCC entity], and the courts of [counsel to select forum] shall have exclusive jurisdiction, subject to any mandatory consumer protections in your place of residence. [Counsel to consider arbitration clause and GCC enforcement considerations given target markets.]

19. Contact

Questions about these Terms: [legal contact email] · [legal entity name], [registered address].